Your patient journey
What to expect from your first message to the practical steps after treatment.
Journey steps
Share your enquiry
Send a short enquiry through our form, WhatsApp or email. Tell us what treatment you are exploring and any preferences for hospital or city.
Talk it through
We get in touch to understand your situation, answer questions about the process and explain what information hospitals usually need.
Explore hospital options
We contact the relevant hospitals on your behalf and request information and indicative estimates where available.
Review and decide
You review the information with your family and your doctors. The decision about where and whether to proceed is always yours.
Plan appointments and travel
If you decide to go ahead, we help you request appointments and plan the practical steps of travelling to India.
Ongoing guidance
We stay available to help with practical questions during your care journey. Medical care is provided by the hospital.
Before you get in touch
To start, we only need a few basics:
- Your name and how to reach you
- The treatment or medical area you are exploring
- Any preferences for hospital group, city or language
Please don’t send complete medical records through the website. If a hospital needs reports to review your case, we’ll explain what’s needed and how to share it.
Ready to explore your treatment options?
Tell us a little about your enquiry. We’ll explain the next steps and what information the hospital may need.