Privacy Policy
How BridgeCare Plus collects, uses and protects your personal information.
Who we are
This website is operated by BridgeCare Plus. You can contact us at contact@bridgecareplus.com.
Information we collect
When you contact us through the enquiry form, WhatsApp or email, we may collect your name, email address, country of residence, preferred language, the general area of treatment you are interested in, your hospital and city preferences, and the content of your message.
We ask you not to send complete medical records through this website. If a hospital needs medical information to review your enquiry, we will explain what is needed and ask for your consent before it is shared.
How we use your information
- To respond to your enquiry and provide the coordination services you request.
- To share relevant details with hospitals you ask us to contact, with your consent.
- To meet legal and regulatory obligations.
WhatsApp and email
If you contact us on WhatsApp or by email, your messages are also processed by those services under their own terms and privacy policies.
Sharing your information
We do not sell your personal information. We share it only with healthcare providers you ask us to contact, with service providers who help us run our business, or where the law requires it.
International transfers
Because our service connects patients in Kazakhstan with healthcare providers in India, your information may be transferred between these countries. We share only what is needed for your enquiry.
How long we keep it
We keep personal information only for as long as we need it to respond to your enquiry and provide our services, or for as long as the law requires.
Your rights
Depending on the law that applies to you, you may have the right to access, correct or delete your personal information, or to withdraw your consent. Contact contact@bridgecareplus.com to make a request.
Cookies and browser storage
This website remembers your language choice in your browser so it can show the right version next time. It does not use advertising cookies. If we add analytics or other tools, we will update this policy.